Terms of Service

1. Acceptance of Terms

By accessing and using ReachMyDr services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

ReachMyDr provides patient engagement and communication services including:

• Automated appointment reminders and confirmations
• Insurance eligibility and benefits verification
• Secure payment processing and billing management
• Patient recall and follow-up communications
• Integration with Electronic Medical Record (EMR) systems
• Analytics and reporting tools

3. User Responsibilities

As a user of ReachMyDr services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Use the service only for lawful purposes
• Respect patient privacy and confidentiality
• Notify us immediately of any security breaches

4. Service Availability

While we strive to maintain high service availability, ReachMyDr does not guarantee uninterrupted access to our services. We reserve the right to:

• Perform scheduled maintenance and updates
• Modify or discontinue services with reasonable notice
• Suspend services for security or compliance reasons
• Implement usage limits or restrictions as needed

5. Payment Terms

Service fees are billed according to your selected plan. Payment terms include:

• Monthly or annual billing cycles as agreed
• Automatic renewal unless cancelled with proper notice
• Late payment fees may apply for overdue accounts
• Refund policies as outlined in your service agreement
• Price changes with 30 days advance notice

6. Data and Privacy

Your use of ReachMyDr is subject to our Privacy Policy, which is incorporated into these terms by reference. Key points include:

• We maintain HIPAA compliance and data security standards
• Patient data is protected according to healthcare regulations
• We do not sell or share personal information without consent
• Data retention policies apply as specified in agreements

7. Intellectual Property

All content, software, and materials provided by ReachMyDr are protected by intellectual property laws. Users may not:

• Copy, modify, or distribute our proprietary software
• Reverse engineer or attempt to extract source code
• Use our trademarks or branding without permission
• Create derivative works based on our services

8. Limitation of Liability

To the maximum extent permitted by law, ReachMyDr shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Service interruptions or technical difficulties
• Third-party actions or content

9. Termination

Either party may terminate service with appropriate notice. Upon termination:

• Access to services will be discontinued
• Data export options may be available
• Outstanding fees remain due and payable
• Confidentiality obligations continue to apply

10. Contact Information

For questions about these Terms of Service, please contact us: